There’s a reason most businesses feel like they’re “doing SEO” but not getting any closer to real enquiries.
Their content isn’t bad. Their keywords aren’t necessarily wrong. Their tools aren’t the problem either.
The problem is where they’re aiming.
They pour time into keywords that attract readers — not buyers. They rank for topics that build awareness — not revenue. They publish content people enjoy — but not content people convert from.
And the fastest way to fix that is to stop thinking of SEO as a traffic machine and start treating it as a decision machine.
That shift starts with bottom-of-funnel keywords.
These are the phrases typed in by people who are close to choosing, close to buying, close to committing — the people who already know their problem and are now trying to decide who can help them solve it.
This article will walk you through what bottom-of-funnel (BOFU) keywords really are, how to find them, how to validate them, and how to use them to build a content strategy that finally behaves like a sales channel.
What bottom-of-funnel keywords actually are
BOFU keywords come from people who are far past the “What is this?” stage.
They’re no longer exploring. They’re choosing.
They’ve already:
- identified their problem
- understood the general type of solution
- decided they’re going to take action
Your job isn’t to educate them. Your job is to show them why you’re the right decision.
These keywords tend to cluster around three categories — and once you understand these categories, keyword research becomes ten times faster and far more commercial.
The three BOFU keyword types you must build around
Everything meaningful sits in one of these buckets.
1. Direct service keywords (“Hire someone like us”)
This is the strongest signal in all of SEO.
Someone searching for a service keyword is not browsing. They’re shopping.
Examples:
- b2b seo consultant
- hr software for small business
- cybersecurity services for healthcare
- commercial landscapers near me
You don’t need high volume here. You need accuracy.
A keyword with 60 monthly searches but high intent will outperform a 6000-search keyword that attracts the wrong crowd.
2. Comparison keywords (“Help me decide between options”)
This is where buyers slow down, evaluate, and try to avoid making a mistake.
These people already know the category. They just need clarity.
Examples:
- HubSpot vs Salesforce for small teams
- best payroll software for contractors
- x vs y project management tools
These keywords convert because you’re joining a conversation already happening in the buyer’s head.
3. Alternatives keywords (“My current solution isn’t working”)
These are buyers in motion. They are done with what they have. They are actively looking to switch.
Examples:
- Mailchimp alternatives
- WordPress alternatives
- Xero alternatives
This group is urgent. They’ve already experienced pain, and they want a clean way out.
A strong alternatives page can outperform every blog post on your website combined.
How to uncover BOFU keywords — properly
Most people open a keyword tool first.
That’s backwards.
Tools don’t know your real buyers. Tools can’t hear tone. Tools can’t understand frustration. Tools can’t see buying patterns. Tools can’t listen.
Finding the right BOFU keywords starts with the real world.
1. Start with your sales calls and inbox
Here’s a simple exercise.
Pull up the last 15 enquiries or sales calls. Write down every question prospects asked before they felt comfortable moving forward.
You’ll see patterns fast — patterns like:
- “We’re choosing between X and Y.”
- “Do you work with companies like ours?”
- “What’s the difference between your approach and theirs?”
- “We’re thinking about switching from…”
Every one of these can be turned into a bottom-of-funnel keyword.
2. Speak to your frontline people
Your:
- sales reps
- support team
- implementation team
- account managers
…know what causes hesitation. They know why deals stall. They know what prospects compare you to. They know what customers complain about before switching providers.
3. Review your highest-converting customers
Look at the last 10 customers you’d love to clone.
- What problem pushed them to look for help?
- What did they try before you?
- What convinced them to choose you?
These answers reveal hidden bottom-of-funnel opportunities your competitors aren’t targeting because they’re too busy chasing volume.
4. Review competitor service pages — not their blogs
- service page titles
- H1/H2 structures
- URL slugs
- comparison grids
- pricing pages
5. Now use keyword tools to validate — not discover
- confirm people search these terms
- find useful variations
- uncover long-tail versions with even clearer intent
- note SERP patterns that confirm commercial behaviour
How to validate that a keyword is truly BOFU
Search volume doesn’t tell you. Keyword difficulty doesn’t tell you. Competition doesn’t tell you.
The SERP tells you.
Open the search results for any keyword you’re considering and look at what Google is rewarding.
If you see:
- service pages
- comparison pages
- alternatives pages
- local providers
- pricing pages
You’ve found a bottom-of-funnel keyword.
If you see:
- “What is…” content
- definition posts
- broad 2,000-word guides
- news articles
- how-to tutorials
That keyword is top or mid funnel — no matter how commercial it looks.
The common mistake: good keywords, bad pages
- a clear description of the problem
- a crisp explanation of your solution
- differentiation that actually matters
- evidence you can deliver
- simplicity — no fluff, no jargon
- a clear next step
The ideal BOFU keyword list structure
- 5–10 direct service keywords — “hire someone like us”
- 5–10 comparison keywords — “help me pick the right option”
- 5–10 alternatives keywords — “my current solution isn’t working”